Privacy Policy

PRIVACY POLICY

Effective Date: December 13, 2025

1. Introduction

This Privacy Policy explains how SeatMe ("SeatMe", "we", "our", "us") collects, uses, stores, and protects personal information of visitors and clients ("you", "your") when using our website https://www.seatmelb.com and related services. We are committed to safeguarding your privacy in compliance with Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data and the principles of the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following categories of personal data:

  • Identification data (name, organization, title);
  • Contact information (email, phone number);
  • Professional details (expertise, affiliation);
  • Technical data (IP address, browser type, cookies);
  • Billing and payment information (for paid services);
  • Communications (messages via forms or email);

3. How We Collect Data

Data may be collected through:

  • Direct interactions (contact or booking forms);
  • Newsletter subscriptions;
  • Service registrations and payments;
  • Cookies and analytics tools;

4. Purpose of Data Processing

We process data to:

  • Respond to inquiries or requests;
  • Provide SeatMe services;
  • Manage communications and updates;
  • Process payments and maintain records;
  • Improve website performance and user experience;
  • Comply with legal obligations;

5. Legal Basis for Processing

We process your data based on:

  • Your consent;
  • Contractual necessity;
  • Legal obligations;
  • Legitimate business interests;

6. Data Sharing and Disclosure

SeatMe does not sell or trade personal data. Data may be shared only with:

  • Authorized SeatMe staff and consultants;
  • Trusted third-party service providers (hosting, analytics, payment processors);
  • Government authorities when legally required;

7. Cookies and Tracking

Our website uses cookies and analytics tools such as Google Analytics to improve performance and user experience. You may disable cookies in your browser settings; however, some features may not function properly.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements.

9. Data Security

SeatMe applies appropriate technical and organizational measures to protect personal data. However, no online system can guarantee absolute security.

10. Your Rights

You have the right to:

  • Access, correct, or update your personal data;
  • Request deletion or restriction of processing;
  • Withdraw consent at any time;
  • Object to certain data processing activities;
  • Lodge a complaint with the competent Lebanese authorities;

Requests may be sent to:
privacy@seatmelb.com

11. International Data Transfers

Where applicable, SeatMe ensures that international data transfers are protected by appropriate safeguards and legal mechanisms.

12. Changes to this Policy

SeatMe may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.